Privacy Policy

Effective date: February 24, 2026

3 Seasons Thai Bistro (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and online ordering services.

Information we collect

• Contact information (name, phone number, email address)
• Order details (items ordered, special instructions, totals)
• Technical data (basic device/browser data and cookies used for site functionality)

How we use your information

• Process and fulfill online food orders
• Send order confirmations, updates, and pickup notifications
• Provide customer support and respond to inquiries
• Prevent fraud and maintain platform security

SMS messaging

If you provide your phone number during checkout or when ordering and opt in, we may send transactional text messages related to your order (e.g., confirmation, acceptance, estimated pickup time, “ready for pickup” notices, and secure payment links).

Message frequency varies by order activity. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

Sharing of information

We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in with any third parties or affiliates for their own marketing purposes. We may share information with service providers who help us operate the service (e.g., payment processing, messaging, and hosting) only as needed to provide the service.

Data retention

We keep information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

Your choices

• You can opt out of SMS anytime by replying STOP.
• You may request access, correction, or deletion where applicable by contacting us.

Contact

If you have questions about this Privacy Policy, contact us:
3 Seasons Thai Bistro
Email: support@3seasonsthaibistro.com
Phone: (510) 479-3339